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| Old Counter |
To this:-
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| Clear open space where counter used to be |
Had a bright idea on the morning of the launch, found a long data cable and plugged the low self service unit into a Pnet terminal data point which got the unit up and running. The launch has been relatively low key as there are a number of staff who haven't been trained. Heather is conducting ad hoc sessions to train the staff on the operation of the units.
The help desk is also up and running with everything except the fax machine and the chip and pin device. We'll try and get those up and running today.
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| Help Desk |
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