Checked out the self service and found that the new template was affecting the returns i.e. Items not being listed or title displayed of returned item and no receipt buttons. Changed settings back to trolley instead in bin and that corrected the problem. The text for 'place on trolley' was changed to 'place on shelf', the telephone number needs adding to the receipts. The lower unit barcode scanner is not scanning some of the older barcodes and the £1 tube needs installing.
Opening Time
A slow start but soon got busy and if it carries on like this we'll have 100% self service!! The library staff have been fantastic and are promoting the units 100%.
We're now in full flow with over 300 transactions in the first hour and a half.
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| What an impact as you enter! |
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