Follow up training for 1st phase libraries

As previously discussed, I will be doing some follow up training for the phase 1 sites and I am just confirming the dates I propose to deliver that training. The training should take approx 1½ hrs max depending on whether there is a substantial amount of feedback to be conveyed! The training consists of 3 sections:


• Why we are revisiting the sites

• Promotion of Self Service and dealing with the public

• New ways of working

Due to the limited number of staff that can be freed up at any one time I am hoping to get at least 3 sessions per site and will require a room with a PC available to deliver these sessions.

Chorley Library – Thursday 14th July
The Harris Library – Friday 15th July
Haslingden Library – Monday 18th July
Burnley Library – Wednesday 20th July
Poulton Library – Thursday 21st July
Morecambe Library – Tuesday 26th July
Lancaster Library – Wednesday 27th July

Usage figures for June

The figures for June once again are very promising in that the high usage is being maintained at many sites.

(CLE) Leyland 74.2%
(CPP) Preston (Harris) 43.5%
(EBA) Barnoldswick 74.1%
(EBU) Burnley 56.2%
(ECL) Clitheroe 68.4%
(ECO) Colne 62.2%
(ENE) Nelson 76.4%
(EWL) Wheatley Lane 25.9%
(HAC) Accrington 87.4%
(HHA) Haslingden 56.2%
(HRA) Rawtenstall 88.8%
(NFL) Fleetwood 92.2%
(NGA) Garstang 82.5%
(NLA) Lancaster 60.2%
(NMO) Morecambe 50.6%
(NPO) Poulton 51.4%
(NST) St Annes 85.4%
(NTH) Thornton 83.7%
(SCG) Clayton Green 51.4%
(SCH) Chorley 49.5%
(SKE) Skelmersdale 80.7%
(SOR) Ormskirk 48.7%

Usage figures for the whole of May

The usage figures for May are encouraging with only a few sites not acheiving the 50% objective stipulated at the outset of the Self Service project.

(CLE) Leyland 74.7% 25.3% 100.0%


(CPP) Preston (Harris) 44.7% 55.3% 100.0%

(EBA) Barnoldswick 71.9% 28.1% 100.0%

(EBU) Burnley 56.8% 43.2% 100.0%

(ECL) Clitheroe 67.7% 32.3% 100.0%

(ECO) Colne 63.5% 36.5% 100.0%

(ENE) Nelson 75.9% 24.1% 100.0%

(EWL) Wheatley Lane 26.6% 73.4% 100.0%

(HAC) Accrington 88.1% 11.9% 100.0%

(HHA) Haslingden 56.0% 44.0% 100.0%

(HRA) Rawtenstall 88.0% 12.0% 100.0%

(NFL) Fleetwood 90.7% 9.3% 100.0%

(NGA) Garstang 81.1% 18.9% 100.0%

(NLA) Lancaster 57.0% 43.0% 100.0%

(NMO) Morecambe 50.0% 50.0% 100.0%

(NPO) Poulton 49.4% 50.6% 100.0%

(NST) St Annes 85.3% 14.7% 100.0%

(NTH) Thornton 82.1% 17.9% 100.0%

(SCG) Clayton Green 49.6% 50.4% 100.0%

(SCH) Chorley 48.0% 52.0% 100.0%

(SKE) Skelmersdale 77.9% 22.1% 100.0%

(SOR) Ormskirk 50.2% 49.8% 100.0%

Self Service interim figures for May

The latest figures show that Self Service is picking up in some libraries and the interim figures for May (to the 16th) are very impressive.


Site of loan
(CLE) Leyland 76.8%

(CPP) Preston (Harris) 44.2%

(EBA) Barnoldswick 71.2%

(EBU) Burnley 57.4%

(ECL) Clitheroe 66.0%

(ECO) Colne 63.9%

(ENE) Nelson 75.5%

(EWL) Wheatley Lane 24.2%

(HAC) Accrington 88.3%

(HHA) Haslingden 55.3%

(HRA) Rawtenstall 87.8%

(NFL) Fleetwood 93.1%
(NGA) Garstang 78.8%

(NLA) Lancaster 57.5%

(NMO) Morecambe 50.0%

(NPO) Poulton 50.1%

(NST) St Annes 84.0%

(NTH) Thornton 81.8%

(SCG) Clayton Green 50.3%

(SCH) Chorley 48.7%

(SKE) Skelmersdale 78.1%

(SOR) Ormskirk 49.9%
Grand Total  Avg 64.2%
Wheatley Lane will skew the average but overall all sites are doing well apart from the odd one or two that will need to be revisited to evaluate what can be done to assist staff in increasing the promotion of the service.